Xbot: AI chatbot, intent, live chat, ticketing, multi-user, Gmail/SMTP, lead forms, analytics, and more

Hybrid switchable chat comes standard with Xbot by SharurAI.

Real-time Customer Engagement

With SharurAI Xbot’s Interactive Live Chat, customers can witness ongoing conversations between the bot and themselves, ensuring transparency and building trust.

Seamless Bot-to-Human Transition

Intervene and start chatting directly with customers whenever you choose, seamlessly transitioning from AI-driven interactions to personal assistance.

Flexible Control

Maintain control over conversations, switching between AI and human support as needed, ensuring a smooth and personalized customer experience.

Access live insight visuals on our dashboard.

The Live Insight Visuals feature on the Sharur AI Chatbot dashboard provides real-time graphical representations of user interactions and chatbot performance.

It enables quick and easy monitoring and analysis in a glance.

Enjoy multi-document and URL support.

Sharur AI Chatbot's knowledge base seamlessly integrates various document formats (PDF, DOC, DOCX, Xlsx, CSV) and web content (URL, sitemap).

It offers a comprehensive repository for information retrieval and enhanced user interactions.

Assign groups and members with ease.

Group and member management for ticketing and chat platforms is essential for organizing communication and support operations, especially in larger organizations.

Effective management entails creating structured groups based on departments, expertise, or specific project teams, ensuring that tickets and messages are directed to the right personnel swiftly.

Each group should have designated members with defined roles and permissions to handle tickets and engage in chats, streamlining the resolution process.

Ticketing and email management made easy.

AI-powered ticketing and email management solutions are revolutionizing business communications.

It captures message context and sentiment, prioritizes based on urgency, and even automates responses to common questions.

This boosts response speeds and allows human agents to tackle complex matters, enhancing customer satisfaction and operational efficiency.

Get access today!